Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 7 - 14 business days
- Europe : 10 - 21 business days
- Australia, New Zealand and Oceania : 10 - 21 business days
- Asia Pacific : 10 - 21 business days
- Latin America and the Caribbean : 10 - 21 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalized orders
I would be happy to make custom orders.
Just message me and we can discuss your ideas!
Sizing details
Size of the bracelets :
The length of bracelet is adjustable. Just select a size close to your wrist from the drop-down menu while placing the order.
Here is a size-chart for your reference:
Women's bracelet XS - 6" Men's bracelet XS - 7"
Women's bracelet S - 6.5" Men's bracelet S - 7.5"
Women's bracelet M - 7" Men's bracelet M - 8"
Women's bracelet L - 7.5" Men's bracelet L - 8.5"
Women's bracelet XL - 8" Men's bracelet XL - 9"
If you need some other size - let me know in ‘Note to Seller’ section during checkout.
Care instructions
Tips for Keeping and Using :
Please take off bracelets when bathing or doing sports; take them off when sleeping; keep them away from water and other liquidation; better to keep them within a bag or box when not wearing; if dirty, wipe with a soft cloth
Gift wrapping and packaging
Each piece comes in a nice craft paper bag, tied with satin ribbon and is ready for gifting!
Please message me if you need to add a gift card, I will do it for free!
Wholesale availability
I welcome wholesale orders!
This pricing is applicable to the total quantity of the items, regardless either it is the same item or different items.
buy 5 or more - get 3 % off, coupon code: 3PERCENTSOFF
buy 10 or more - get 5 % off, coupon code: 5PERCENTOFF
buy 20 or more - get 10 % off, coupon code: 10PERCENTSOFF
buy 30 or more - get 15 % off, coupon code: 15PERCENTSOFF
buy 50 or more - get 30 % off, coupon code: 30PERCENTSOFF
buy 100 or more - get 40 % off, coupon code: 40PERCENTSOFF
buy 200 or more - get 50 % off, coupon code: 50PERCENTSOFF
ORDER CANCELLATION
If you wish to cancel transaction (before the order was made or sent), please, note, that there is non-refundable 10%.
ADDITIONAL DETAILS ABOUT EXCHANGES/RETURNS
• if the reason for exchange/return is my fault (for example I sent the wrong size or the item comes broken etc) - I would pay for return shipping and provide an exchange/full refund
• if the reason of return/exchange is customer's fault (for example customer ordered the wrong size or color) - the customer pays for the return shipping as well as redelivery fee (in case of exchange)
LOST PACKAGES
• Package is considered as lost if it doesn't come within 45 days from posting date and tracking doesn't show any updates during that time
• I will fill in the claim about the lost in my Head post office
• While the claim is being proceed, I would resend the same item (if it is still available) to the customer or provide a full refund;
• If the item arrives after the refund is made, the customer is asked to pay back